PREPARING FOR YOUR VISIT AT VILLA ACADIENNE

Visiting your loved ones throughout the COVID-19 pandemic comes with planning and preparation. Below you'll find the information you need to make your visit a success.

O U T D O O R  V I S I T  G U I D E L I N E S 

  • You will be called the day prior to your visit for COVID-19 pre-screening. No person will be permitted to attend a visit without pre-screening.

  • Upon your arrival to Villa Acadienne, we ask that you park your car in the appropriate visitor parking based on your unit. Département des Soins and Salon Rita's parking can be found at the front of the facility, Bord d'En Bas can be found at the back.

  • Please remain in your car until the time of your scheduled visit, a staff member will greet you at your vehicle and screen you for symptoms of COVID-19.

  • Visits are up to an hour (60 minutes) in length.

  • You are required to wear a non-medical mask for the entire duration of your visit

  • You are able to bring in consumable items for your loved ones to enjoy during your visit. These items must be brought in directly from the store or vendor it is purchased. (e.g., coffee directly from Tim Horton's)

  • You must maintain 6 feet/ 2 meter distance from your loved one at all times

  • You may visit in groups of up to five (5).

  • At the end of your visit, you are permitted a brief physical touch (e.g., hug or hand shake). You must sanitize your hand both before and after the touch and both the visitor and resident must wear a mask for this encounter.

I N D O O R  V I S I T  G U I D E L I N E S

  • You will be called the day prior to your visit for COVID-19 pre-screening. No person will be permitted to attend a visit without pre-screening.

  • The indoor visits will take place in two specifically designated areas that you will access with a staff escort via the Villa’s Main Entrance.  

  • The resident or his/her Substitute Decision Maker is required to create a list of persons eligible for visiting. If a person requesting a visit is not on this list, we will be unable to schedule them a visit.

  • Indoor visits are limited to 30 minutes.

  • Only one person is able to visit at a time.

  • 6 feet/ 2 meters distance must be maintained at all time during the visit, with the exception of a brief physical contact, such as a hug or a handshake, at the beginning and the end of the visit.

  • Both the resident and the visitor will be required to wear a medical grade mask for the duration of the visit, which will be supplied by the Villa.

  • Both the resident and the visitor will be required to complete hand hygiene prior to and after the visit, as well as before and after any physical contact.  

  • Residents are no longer able to consume items during a scheduled visit as masks must be worn for the duration of the visit.  Any consumable items brought during a visit will be offered to the resident immediately after their visit instead. 

  • A staff member will contact you the day before your visit to complete the Pre-Screening Tool.  This tool must be completed in order for your visit to occur the following day.

  • Visitors will enter the building through the main doors, however, cannot leave the vestibule area without a staff escort.

  • Visitors should arrive at the main entrance 10 minutes prior to their scheduled visit, so they can be screened by staff on-site prior to their visit.   This will help ensure you are able to spend your full 30 minutes visiting. 

  • Once inside the facility, please follow the directions provided by staff.  You are only permitted to interact with the resident you are visiting. 

  • A staff member will be present during your visit.

  • You may be required to sign a waiver upon arrival for your visit.

  • Visitors will not be permitted to use the facility bathroom.

We thank you for following the guidelines provided to ensure a safe and pleasant visiting experience for our residents and staff.

Families are asked to schedule visits by using one of the two links below:
 
For INDOOR VISITS: https://calendly.com/villaindoorvisits/family-visits
 
For OUTDOOR VISITS: https://calendly.com/villaoutdoorvisits/family-visit

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© 2016 by Villa Acadienne.